Shipping policy
At Saiaura, we aim to deliver your fragrance safely and on time. Please read our Shipping Policy to understand how and when your order will reach you.
Order Processing Time
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All orders are processed within 1–3 working days
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Orders placed on Sundays or public holidays will be processed on the next working day
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Once your order is processed, it will be handed over to our delivery partner
Shipping Time
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Standard Delivery: 3–7 working days across India
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Delivery time may vary depending on your location, courier partner, and external factors
Please note: Delivery timelines are estimated, not guaranteed.
Shipping Charges
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Shipping charges (if any) will be clearly mentioned at checkout
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Free shipping offers may be available during promotions or special campaigns
Order Tracking
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Once your order is shipped, you will receive a tracking link via SMS or email
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You can track your order using the provided link
Delivery Partners
We work with trusted courier partners to ensure safe and reliable delivery of your order.
Incorrect Address or Failed Delivery
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Please ensure that your shipping address and contact details are correct
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Saiaura is not responsible for delays or non-delivery due to incorrect address details
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If an order is returned to us due to failed delivery, re-shipping charges may apply
Damaged or Missing Products
If you receive a damaged or incorrect product:
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Inform us within 24 hours of delivery
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Share clear photos or an unboxing video for verification
For more details, please refer to our Return & Refund Policy.
International Shipping
Currently, we ship only within India.
International shipping will be available in the future.
Contact Us
If you have any questions about shipping, feel free to contact us:
📧 Email: ifeelsaiaura@gmail.com
📞 Contact: +91 8630280461
Our support team will respond within 24–48 working hours.